Customer Service/Loan Assistant

Duties & responsibilities:

• Be available to the customer by carefully listening to their requests, needs, and concerns. Understand what questions to ask to determine how to best assist in serving the customer.
• Know all details of the various deposit accounts offered by the bank and determine the appropriate product to offer the customer.
• Assist customers with various loan related questions.
• Service and maintain loan files.
• Correspond with attorneys on various trust documents, to ensure items are processed correctly.
• Occasional back up teller duties

Position requirements

• Strong attention to detail and problem solving skills
• Excellent problem-solving skills
• Prior experience working with customers
• EOE/Minorities/Females/Vet/Disability

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply.

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