Less like an atm, more like a virtual branch. Now open until 7pm on weekdays!
Our Interactive Teller Machines (ITMs) go beyond ATM basics, offering live teller help and expanded services— just like a virtual branch, right from your vehicle.
- Check cashing
- Cash withdrawals
- Choose denominations ($1, $5, $20 & $50 bills)
- Deposit cash or checks
- Transfer funds between your accounts
- Get printed check images on receipts
- Make loan & credit card payments
- View account balances & make inquiries
Enjoy the convenience of an ATM combined with personalized service—all at the touch of a screen!
Live video teller locations
- 18th Avenue - 3102 18th Avenue, Rock Island, Illinois 61201
- 70th Street Branch - 3600 70th Street, Moline, Illinois 61265
- Coal Valley (Valley Hawk) Branch - 200 1st Street, Coal Valley, Illinois 61240
- Davenport Branch - 3889 Elmore Avenue, Davenport, Iowa 52807
- Edgington Branch - 13917 134th Avenue West, Suite 1, Taylor Ridge, Illinois 61284
- East Moline Branch - 315 Avenue of the Cities, East Moline , Illinois , 61244
- FastBank ITMs - 301 West 4th Street, Milan, Illinois 61264
- Lil Hawk Branch - 4610 38th Street, Rock Island, Illinois 61201
- Moline (Valley Center) Branch - 4100 44th Avenue, Moline, Illinois 61265
- Parkway Branch - 2009 10th Avenue East, Milan, Illinois 61264
- Port Byron Branch - 105 North High Street, Port Byron, Illinois 61275
- Princeton Branch - 335 River Drive, Princeton, Iowa 52768
Live video teller Hours
Monday - Friday: 8:00 a.m. to 7:00 p.m.
Saturday: 8:00 a.m. to Noon
ITM Frequently Asked questions
What is an Interactive Teller Machine (ITM)?
An ITM is a modern banking solution that combines the convenience of an ATM with the personal service of a live teller. It allows you to complete transactions with a real banker via video chat, providing extended service hours and more capabilities than a standard ATM.
What are the benefits of using an ITM?
ITMs offer reduced wait times and the ability to complete more complex transactions than a traditional ATM. Plus, you get the personalized service of a live teller from the convenience of your car.
How does an itm work?
When you select a teller-assisted transaction, a local teller will appear on-screen for a two-way video session. They are able to assist you with the same transactions that you usually conduct at the bank.
Do I need my debit card to use an ITM?
No, you can access your accounts using your account number or even a valid ID when speaking with a live teller.
Are ITM transactions secure?
Yes! ITMs use secure, encrypted technology to protect your personal and financial information, just like an in-branch transaction.
Can I still use an ITM as a regular ATM?
Yes! All ITMs have 24/7 full-service ATM capabilities such as withdrawing cash, transfer funds, and make check/cash deposits. Just insert your Blackhawk Bank & Trust debit card to get started.
Can Coins be used at an itm?
Similar to ATM functionality, the ITMs cannot accept coins.
What are the limitations of an itm?
Our ITMs use advanced technology to read and process your cash and checks. To ensure smooth transactions, the machine may reject bills or checks that are wrinkled, torn, or creased, as well as older currency that lacks current security features.
For deposits, ITMs can accept up to 100 bills and/or 50 items per transaction. If your deposit exceeds these limits, we welcome you to visit a teller inside the branch for assistance.
Blackhawk Bank & Trust: ITM Prize Monthly Giveaway
OFFICIAL RULES
1. ELIGIBILITY:
Blackhawk Bank & Trust ITM Prize Giveaway (the "Contest") is open to (a) legal residents of the United States, who (b) are 18 years of age or older at the time of entry and (c) must not be present to win. Employees (including Board of Directors) of Blackhawk Bank & Trust are not eligible. The Contest is subject to federal, state, and local laws and regulations. Void where prohibited by law.
2. SPONSOR: The Contest is sponsored by Blackhawk Bank & Trust, 301 W. 4th Street, P.O. Box 1100, Milan, Illinois 61264-1100 (the "Sponsor").
3. AGREEMENT TO OFFICIAL RULES: Participation in the Contest constitutes entrant's full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon fulfilling all requirements set forth herein.
4. CONTEST PERIOD: The Contest will feature three separate contest periods, as outlined below:
Contest Period 1: Begins May 12 at 8 a.m. CST and ends June 13, 2025 at 7 p.m.
Contest Period 2: Begins June 14 at 8 a.m. CST and ends July 15, 2025 at 7 p.m.
Contest Period 3: Begins July 16 at 8 a.m. CST and ends August 18, 2025 at 7 p.m.
NO SUBMISSIONS WILL BE ALLOWED BEFORE OR AFTER THE CONTEST PERIOD.
5. HOW TO ENTER: No purchase necessary. A purchase will not increase your chances of winning. All methods of entry are free. Current Blackhawk Bank & Trust customers may visit any Interactive Teller Machines owned and operated by Blackhawk Bank & Trust and perform a function; such as but not limited to cashing a check, withdrawing cash, or checking a balance. NO DEPOSIT NECESSARY TO ENTER. Entries are subject to all notices posted online including but not limited to privacy policies of Sponsor. No automated entry devices and/or programs permitted. Sponsor is not responsible for lost, late, illegible, stolen, or invalid entries, which will be disqualified, or for problems of any kind whether mechanical, human or electronic.
Alternative entry method: To enter by mail without purchase or obligation, hand-print your complete name, street address, city, state, ZIP code, and daytime and evening telephone numbers (including area code), and a valid email address on a plain piece of 3" x 5" paper, and mail it in a business-size (#10) envelope with sufficient postage affixed, to: Blackhawk Bank & Trust Marketing Department, P.O. Box 66, Coal Valley, IL 61240. Mailed entries must be received by the end date of an eligible contest period. Enter as often as you wish; however, each mailed Entry will count as one (1) entry into the random drawing and must be mailed in a separate, postmarked-and-stamped envelope. Entries that are mechanically reproduced, copied, illegible, incomplete, or inaccurate and entries by any means which subvert the entry process are void. Entries become the property of the Sponsor and will not be acknowledged or returned. Incomplete entries or entries not complying with these Official Rules are subject to disqualification, at the Sponsor’s sole discretion. Proof of mailing does not constitute proof of delivery.
6. SELECTING CONTEST WINNER: Winners will be chosen based upon a random drawing by the Sponsor, whose decision is final and binding in all matters relating to the Contest. Prize will be awarded only on verification by Sponsor that all Contest requirements have been met by the Winner.
7. PRIZES AND RETAIL VALUE:
There are three prizes available to eligible entries during each eligible contest period. Each winner will receive a $100 VISA gift card. Card usage is subject to VISA terms and conditions; VISA is a registered trademark. No prize substitutions are allowed except at the Sponsor's sole discretion. Prizes are not transferable or refundable and must be accepted as awarded. Prizes must be picked up at a branch location, unless otherwise agreed upon between the Sponsor and Winner. All federal, state, and local taxes and expenses related to the receipt of a prize are the responsibilities of the Winner.
8. WINNER NOTIFICATION: The Sponsor will attempt to notify the potential Winner within one to two business days following the completion date of Winner selection. The Winner will be notified by mail, phone or email. If the Winner cannot be contacted within 48 hours of first notification attempt, if prize or prize notification is returned as undeliverable, if Winner rejects his/her prize or in the event of noncompliance with these Contest rules and requirements, such prize will be forfeited and an alternate Winner will be selected from all remaining eligible entries. Upon prize forfeiture, no compensation will be given.
9. PUBLICITY: Except where prohibited by law, participation in the Contest constitutes the entrant's consent to the Sponsor's use of his/her name, photo, likeness, biographical information, testimonial statements, and state of residence for promotional purposes in any media without further payment or consideration.
10. GENERAL CONDITIONS/DISQUALIFICATION: In the event that the operation, security, or administration of the Contest is impaired in any way for any reason, including, but not limited to fraud, virus, or other problems, the Sponsor may, in its sole discretion, suspend or terminate the Contest to address the impairment and then resume the Contest in a manner that best conforms to the spirit of these Official Rules. The Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Contest or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner or impairs the administration, security, fairness or proper entry into the Contest. Any attempt by any person to undermine the legitimate operation of the Contest may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. The Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
11. RELEASE AND LIMITATIONS OF LIABILITY: By participating in the Contest, entrants agree to release and hold harmless the Sponsor, all related companies and their respective officers, directors, employees, and agents (the "Released Parties") from and against any claim or cause of action arising out of participation in the Contest or receipt or use of any prize, including, but not limited to: (a) unauthorized human intervention in the Contest; (b) errors in the administration of the Contest or the processing of entries; or (c) injury, death, or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant's participation in the Contest or receipt of any prize. Entrant further agrees that in any cause of action, the Released Parties' liability will be limited to the cost of entering and participating in the Contest, and in no event shall the Released Parties be liable for attorney's fees. Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.
12. DISPUTES: Except where prohibited, entrant agrees that any and all disputes, claims, and causes of action arising out of, or connected with, the Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of Illinois. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrant's rights and obligations, or the rights and obligations of the Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of Rock Island County, Illinois, without giving effect to any choice of law or conflict of law rules (whether of the State of Illinois or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Illinois.
Blackhawk Bank & Trust: ITM Grand Prize Giveaway
OFFICIAL RULES
1. ELIGIBILITY: Blackhawk Bank & Trust Giveaway (the "Contest") is open to (a) legal residents of the United States, who (b) are 18 years of age or older at the time of entry and (c) must not be present to win. Employees (including Board of Directors) of Blackhawk Bank & Trust are not eligible. The Contest is subject to federal, state, and local laws and regulations. Void where prohibited by law.
2. SPONSOR: The Contest is sponsored by Blackhawk Bank & Trust, 301 W. 4th Street, P.O. Box 1100, Milan, Illinois 61264-1100 (the "Sponsor").
3. AGREEMENT TO OFFICIAL RULES: Participation in the Contest constitutes entrant's full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon fulfilling all requirements set forth herein.
4. CONTEST PERIOD: The Contest begins [TBD] at 8 a.m. CST and ends [TBD] at 5 p.m. NO SUBMISSIONS WILL BE ALLOWED BEFORE OR AFTER THE CONTEST PERIOD.
5. HOW TO ENTER: No purchase necessary. A purchase will not increase your chances of winning. All methods of entry are free. Current Blackhawk Bank & Trust customers may visit any Interactive Teller Machines owned and operated by Blackhawk Bank & Trust and perform a function; such as but not limited to cashing a check, withdrawing cash, or checking a balance. NO DEPOSIT NECESSARY TO ENTER. Entries are subject to all notices posted online including but not limited to privacy policies of Sponsor. No automated entry devices and/or programs permitted. Entries are limited to one per person. Sponsor is not responsible for lost, late, illegible, stolen, or invalid entries, which will be disqualified, or for problems of any kind whether mechanical, human or electronic.
Alternative entry method: To enter by mail without purchase or obligation, hand-print your complete name, street address, city, state, ZIP code, and daytime and evening telephone numbers (including area code), and a valid email address on a plain piece of 3" x 5" paper, and mail it in a business-size (#10) envelope with sufficient postage affixed, to: Blackhawk Bank & Trust Marketing Department, P.O. Box 66, Coal Valley, IL 61240. Mailed entries must be received by the end date of an eligible contest period. Enter as often as you wish; however, each mailed Entry will count as one (1) entry into the random drawing and must be mailed in a separate, postmarked-and-stamped envelope. Entries that are mechanically reproduced, copied, illegible, incomplete, or inaccurate and entries by any means which subvert the entry process are void. Entries become the property of the Sponsor and will not be acknowledged or returned. Incomplete entries or entries not complying with these Official Rules are subject to disqualification, at the Sponsor’s sole discretion. Proof of mailing does not constitute proof of delivery.
6. SELECTING CONTEST WINNER: The winner will be chosen based upon a random drawing by the Sponsor, whose decision is final and binding in all matters relating to the Contest. Odds of winning depend upon the number of eligible entries received. Prize will be awarded only on verification by Sponsor that all Contest requirements have been met by the Winner.
7. PRIZES AND RETAIL VALUE: There will be one winner selected to win. The winner will receive a $500 VISA gift card. Card usage is subject to VISA terms and conditions; VISA is a registered trademark. No prize substitutions are allowed except at the Sponsor's sole discretion. Prizes are not transferable or refundable and must be accepted as awarded. Prizes must be picked up at a branch location, unless otherwise agreed upon between the Sponsor and Winner. All federal, state, and local taxes and expenses related to the receipt of a prize are the responsibilities of the Winner.
8. WINNER NOTIFICATION: The Sponsor will attempt to notify the potential Winner within one to two business days following the completion date of Winner selection. The Winner will be notified by mail, phone or email. If the Winner cannot be contacted within 48 hours of first notification attempt, if prize or prize notification is returned as undeliverable, if Winner rejects his/her prize or in the event of noncompliance with these Contest rules and requirements, such prize will be forfeited and an alternate Winner will be selected from all remaining eligible entries. Upon prize forfeiture, no compensation will be given.
9. PUBLICITY: Except where prohibited by law, participation in the Contest constitutes the entrant's consent to the Sponsor's use of his/her name, photo, likeness, biographical information, testimonial statements, and state of residence for promotional purposes in any media without further payment or consideration.
10. GENERAL CONDITIONS/DISQUALIFICATION: In the event that the operation, security, or administration of the Contest is impaired in any way for any reason, including, but not limited to fraud, virus, or other problems, the Sponsor may, in its sole discretion, suspend or terminate the Contest to address the impairment and then resume the Contest in a manner that best conforms to the spirit of these Official Rules. The Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Contest or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner or impairs the administration, security, fairness or proper entry into the Contest. Any attempt by any person to undermine the legitimate operation of the Contest may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. The Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
11. RELEASE AND LIMITATIONS OF LIABILITY: By participating in the Contest, entrants agree to release and hold harmless the Sponsor, all related companies and their respective officers, directors, employees, and agents (the "Released Parties") from and against any claim or cause of action arising out of participation in the Contest or receipt or use of any prize, including, but not limited to: (a) unauthorized human intervention in the Contest; (b) errors in the administration of the Contest or the processing of entries; or (c) injury, death, or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant's participation in the Contest or receipt of any prize. Entrant further agrees that in any cause of action, the Released Parties' liability will be limited to the cost of entering and participating in the Contest, and in no event shall the Released Parties be liable for attorney's fees. Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.
12. DISPUTES: Except where prohibited, entrant agrees that any and all disputes, claims, and causes of action arising out of, or connected with, the Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of Illinois. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrant's rights and obligations, or the rights and obligations of the Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of Rock Island County, Illinois, without giving effect to any choice of law or conflict of law rules (whether of the State of Illinois or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Illinois.