Security Awareness

common scams

Grandparent scams

If you get a call from someone who sounds like a grandchild or relative asking you to wire or transfer money or send gift cards to help them out of trouble, it could be a scam.

Romance scams

Romance scams often begin online, with the scammer gaining your trust before asking for money or access to your finances. Be cautious about who you connect with and what personal information you share.

Ransomware scams

Ransomware is malware that locks your device and demands a ransom, usually from hundreds to thousands of dollars, to restore access. It often spreads through unsafe websites or suspicious emails. Be cautious with unfamiliar emails and attachments, even if they come from someone you know.

Imposter scams

Imposter scammers pose as trusted figures like officials or charity workers to steal money. Caller ID can be faked, so verify the caller's identity by contacting the organization directly before sending any money.

Mail fraud

Mail fraud letters seem legitimate but make false promises. They often ask for money or personal info to claim prizes or valuable items, such as sweepstakes winnings or vacation offers. 

Money transfer or mobile payment fraud

If an unknown person asks you to send money, it’s a red flag. Scammers often use mobile payment services to take money without delivering goods or services, like tickets. Never send money to strangers, and if you suspect a scam, contact your bank or payment service immediately.

Charity Scam

Thieves may pose as or create fake charities to scam you, especially during holidays or emergencies. Be cautious with donation requests, especially if they mention a pledge you don’t recall. Verify the charity’s legitimacy by checking their contact details and using trusted sources.

What to do if you think you're a victim of a scam.

call the bank.

If you think you've been a victim of a financial scam, call us immediately and ask us to take action to help protect your accounts. 

309-787-4451

report the scam.

Report the scam to local law enforcement, credit and debit card companies with whom you have accounts, your local state attorney general's office, and/or the Better Business Bureau. 

don't be embarrassed.

Fraudsters don't discriminate. They will prey upon whoever will listen. If you think you're a victim of fraud, don't let your embarrassment get in the way of help. The sooner you act, the sooner you can reclaim your peace of mind. 

Resources & Tools

The American Banker's Association has a page dedicated to consumer scams, safeguarding your finances and more. Read More about consumer scams.

Additional resources:

Consumer Financial Protection Bureau

Illinois Attorney General

Iowa Attorney General

Better Business Bureau

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