Chip-Enabled Debit Cards | Blackhawk Bank & Trust

DEBIT MASTERCARD®

Enjoy the freedom of not carrying cash or checks. You can use your MasterCard® debit cards at millions of locations worldwide. Plus, access your account information online anytime day or night.

contactless payment

We offer both contactless cards and mobile wallet. Add your Blackhawk Bank & Trust debit MasterCard®, Visa® Platinum credit card, or Visa Platinum Rewards credit card to your mobile wallet and use it where contactless payments are accepted.

mobile wallet

Store your debit, credit, and loyalty cards securely on your smartphone using Apple pay, Google pay, or Samsung pay. Simply tap your phone to pay in stores, apps, or online for faster check-out and secure transactions!

Disclosures

*Blackhawk Bank & Trust mobile wallet option is free of charge, but you may be charged access rates depending on your mobile carrier. Web access is needed to use mobile wallet. Check with your service provider for details on specific fees and charges.Google, Google Pay, and the Google Pay Logo are trademarks of Google Inc. Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Touch ID, and Apple Watch are trademarks of Apple Inc. ©2017 Samsung Electronics America, Inc. Samsung, Samsung Pay, Samsung Gear, Galaxy S, and Gear S (and other device names) are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Samsung Pay is available on select Samsung devices.

fraud text alerts

Blackhawk Bank & Trust employs a network of fraud tools that monitor your accounts 24/7, watching for fraudulent activity and alerts. If something looks suspicious, we'll text you to confirm that it is your purchase. Simply reply 'Yes' or 'No.'

how it works

If our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction.

If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up.

getting started

Make sure your phone number is current with us. If your number is current, you'll receive a text message from us asking if you want to enroll in Fraud Text Alerts. Say yes, and we will text you anytime a transaction looks suspicious. It’s an easy way to help keep your account secure.

Don't have text alerts yet? Don't worry, you can sign up for text alerts anytime. If fraud is detected on your account, and you have not enrolled in text alerts, we'll call you if potentially fraudulent activity occurs.

card controls

Our mobile app allows you to use and manage your cards on-the-go and engage in real time alerts.

easily use Your card

Add an enrolled card to your mobile wallet such as Apple Pay® or Google Pay™.
View one-time payments made to your card as well as automatic payments made from your card to merchants on a regular basis.
Display your digital card information (full card number and details), needed to perform transactions without using a physical card.

manage cards on-the-go

Turn your cards on and off - when the card is off, no purchases or withdrawals are approved except for previously scheduled recurring payments.
Enable controls to restrict your card usage based on location, spend limit, merchant type, and transaction type.
Establish alerts for each time your card is used or when a transaction is attempted but declined.
Manage your travel plans to allow transactions in specific domestic and international destinations.

track spending

Check transactions and account balances associated with your cards. Transactions are listed with recognizable merchant details so you are able to seamlessly identify transactions.
Get spend insight analytics to see what, when and where your transactions are occurring.

download our app

IPHONE APP STORE GOOGLE PLAY STORE

CREATE YOUR PERSONALIZED MASTERCARD DEBIT CARD TODAY!

Personalized debit cards make all the difference. With the My Card Creation tool, you’ll be able to add your favorite photos to your debit card. The Blackhawk Bank & Trust Mastercard® debit card with EMV® technology offers worldwide, global convenience.

Full Image Photo Debit Card

Customize Your Card: design a card that reflects your personality. Show off your favorite photo every time you make a purchase.
Select a Photo from Our Gallery: you can also choose a photo from our gallery. With images ranging from scenic views to patriotic symbols, you’re bound to find one you’ll be proud to display.

BEGIN CREATING!

Important information about full image photo debit cards:

Image Guidelines

Uploaded Image Requirements:

minimum size of 840 x 840 pixels

not larger than 10 MB

JPEG, PNG, GIF, Bitmap, or TIFF format

Cardholder supplied images and/or text should not contain:

Political statements
Advertising, promotional text, slogans, copyrighted or trademarked material
Phone numbers, URLs
Brand names or branded products
Celebrities, athletes, musicians, public figures, etc.
MasterCard®, American Express®, Discover® or any other payment brand references
References to any Visa sponsorship property, such as the Olympics or NASCAR

Socially unacceptable groups
Provocative or sexual content
Profanity, obscenities or nudity
Violence, firearms, weapons or ammunition
Alcohol or tobacco
Any content that might result in problems at point of sale or interfere with security features of the card
Any content that might infringe, denigrate or dilute the MasterCard or Visa brands or their member financial institutions

Frequently Asked Questions

Who's eligible for a Blackhawk Bank & Trust Customized Mastercard® Debit Card?

Those who have a Blackhawk Bank & Trust account with a Mastercard® Debit Card. The primary account owner and any authorized users on the account can customize their card.

What if I have an existing Blackhawk Bank & Trust Mastercard® Debit Card?

In order to receive your new Photo Card, you will need to Apply Online first. You will receive the new Photo Debit Card in the mail, you will actually receive a new card number and PIN.

How often can I change my design to a customized Blackhawk Bank & Trust Mastercard® Debit Card?

You can change the existing card for either primary account owner or authorized user as often as you like.

What images are not acceptable?

Please see our Image Guidelines for acceptable photo submissions. Blackhawk Bank & Trust reserves the right to reject any image we believe violates our Image Guidelines. If an image is rejected, you will be notified by e-mail within two business days. You may submit a new image anytime following your rejection.

How much does it cost?

A fee of $10 will be deducted from your checking account linked to your Mastercard® Debit Card each time you create a new card.

What happens when my card expires?

Upon expiration of your card, a new card will be sent with the same image as your most recent card.

How will I receive my personalized card?

Your card will be mailed to you via the US Postal Service. Your PIN mailer will arrive separately for your security.

How long will it take to receive my card?

After your request has been submitted and approved by Blackhawk Bank & Trust you can expect your card to be mailed within 7-10 days.

What if I pay a recurring bill using my debit card?

When your new card arrives, contact the vendor who initiates the bill payment and switch the transaction over. All new Photo Cards come with a new card number, three-digit security code and PIN.

Terms & Conditions

BLACKHAWK BANK & TRUST My Card Creation Card Program

These Terms and Conditions for the Blackhawk Bank & Trust My Card Creation Card Program (“Terms”) are separate from your other Blackhawk Bank & Trust account documents and should be added to your files for future reference.

Blackhawk Bank & Trust My Card Creation Cards are available to customers qualifying for an ATM or Debit Card. By submitting an image to be considered for use on your ATM or Debit Card, each cardholder (“you”) agrees to the following Terms. By requesting an Blackhawk Bank & Trust My Card Creation card and submitting an image of your choice, you give Blackhawk Bank & Trust permission to use the image on the Card and agree to indemnify, defend and hold Blackhawk Bank & Trust officers, employees and contractors harmless from and against any damages, loss, costs, expenses (including court costs and attorney’s fees) incurred by or asserted against Blackhawk Bank & Trust caused directly or indirectly by the use of the image and this service. Blackhawk Bank & Trust reserves the right to add to or modify these Terms and to terminate the Blackhawk Bank & Trust My Card Creation Card Program or Card issued to you, at any time, in its sole discretion. Blackhawk Bank & Trust reserves the right to reject any image (includes a photograph) submitted, in our sole and absolute discretion.

You may not submit images that are unacceptable, including, but not limited to, the following examples:

Copyrighted material or other photographs not owned by you (including professional photographs taken by others).
Trademarked or proprietary material, advertising, promotional materials, competitive marketing, Web site addresses, e-mail addresses, telephone numbers or other personal information.
Celebrities and public figures, including music, entertainment, sports and political figures.
Obscene or lewd material, harassing, inappropriate, discriminating, provocative material or any other offensive or socially unacceptable material.
Symbols of death, destruction, violence, or any other negative images that do not reflect positively on Blackhawk Bank & Trust.
Images that may interfere with the acceptance of the Card or the security features. Images that do not cover the entire surface of the Card.
Images containing alcohol or tobacco.
Religious symbols, images or text.
Images of money.
Photos that feature a mascot or character as the primary focus of the photo.

For Identity Photo Cards I agree to upload only my own likeness. A custom image on your card does not imply any additional security and, when appropriate, you should expect to show photo ID if requested. If you should lose your card or believe the card has been stolen, call (309) 787-4451 during banking hours or (800) 472-3272 anytime – and any day of the week.

There is a $10 fee for each uploaded full image or identity photo card. The fee will be deducted from the first account you have listed on your card. If you do not have enough funds to cover the fee(s), your Blackhawk Bank & Trust My Card Creation Card request will not be processed.

You agree to destroy your old card once you receive your new Blackhawk Bank & Trust My Card Creation Card and hold Blackhawk Bank & Trust harmless from any loss as a result of NOT doing so. Reissued Cards Once your debit card has been issued with a custom photo, subsequent reissues of the card whether reissued due to the card being lost or stolen or if the card expires, will be issued with the image previously uploaded.

Should you wish to upload a new photo to be used on your card reissue, please do so at least two months (60 days) prior to your card expiration date. Do not upload a new photo if fewer than two months remain until your card expires. Contact us at (309) 787-7567 to discuss your options. Cancelling a Blackhawk Bank & Trust My Card Creation Card If you do not wish to have your card reissued with a custom image, please contact us at (309) 787-7567 at least two months (60 days) prior to your card expiration date.